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KL01's profile

Switched-on

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1 Message

Unable to change payment details

I have entered new payment details 3 times and they do not register on the page. I have tried to delete old payment methods and they remain on the page.

AGL Moderator

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370 Messages

Hi @KL01,

 

Welcome to AGL Neighbourhood!

 

I'll send you a private message to get your account details from you so that I can help you further.

 

Kind Regards,

-Olgi-

Starter

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1 Message

Ok, Private message to my mobile?

Powerhouse

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803 Messages

That would certainly be by the private messages here on the forum.

Check the little message box top right of this page, next to Halp & Support . . .

There would usually be a number there, eg 1 indicating one message, click on the icon, then the message to read.

Te forum is only just updated though to a new look, so click it anyway and see if it's there.

AGL Moderator

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345 Messages

Hi @user_95e7fc

Never share personal or account information through Neighbourhood private messages. This includes account numbers, addresses, phone numbers, payment details and passwords. For account-specific help, please use our Contact Us page.

Thank you, Chris

(edited)