I have had the exactly same issue. Have been billed 3103 unitsActual usage only 1028 unitsDifference 2075 units 2 bedroom apartment with two adults residing but an average use apparently of 7+ people. When I asked about this component and how it is calculated was told it is computer generated and we don't check billing before an invoice is generated. The meter read mismatch is not small, clearly a deliberate attempt at revenue raising and not simply "human error" as it was communicated. Custome ...
