Hi David_AGL, mine was "estimated" too. They said, "no access", the last time this happened, we were getting work done for our unit complex. I said, I won't pay and I dont pay "estimates". How do I stop this? We had the option of a "smart meter", I said no thanks.Apparently, it's being re-read soon. I'm pretty cheesed off.Also, the techies on the internet want US to read OUR meters. Isn't that what a "meter reader" does?