About CameronJ

I've given up on these clowns. I just switched my ISP to Aussie Broadband and my net is flying, I suggest you guys do the same to save you the pain of dealing with this. AGL telco is not worth the discount imo, see ya.

I've noticed packet loss and latency issues the past week or so aswell while streaming and gaming etc.I just got off the phone with AGL tech support and the agent told me it is a known issue at the moment for WA customers but couldn't explain what it was, who was looking into it or when/how we can get updates on the fix - only that it was being looked into. The agent was also adamant that the issue was with my Telstra modem since it has "different configuration" that they do not know about i.e. ...

I called up back in January 2021 to switch my internet plan from Home Fast to Home Standard and every month since then I still receive a bill for Home Fast. I have had to call up every month to rectify this and try get credited and every time I get the same answer saying that there is a glitch in the system and the change is still 'processing'. Today when I called up I was told by the support agent to just wait, keep paying for the Home Fast plan and not bother calling back until I receive the c ...