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CameronJ Switched-on
13-04-2021

Unable to change internet plans - not good enough!

I called up back in January 2021 to switch my internet plan from Home Fast to Home Standard and every month since then I still receive a bill for Home Fast. I have had to call up every month to rectify this and try get credited and every time I get the same answer saying that there is a glitch in the system and the change is still 'processing'. Today when I called up I was told by the support agent to just wait, keep paying for the Home Fast plan and not bother calling back until I receive the c ...
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