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Rank: Switched-on

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Benno Switched-on
04-05-2021

Re: Electricity Bill Blocking

Further to my previous response. Originally I was told I was bill blocked by AUSGRID. However after making further contact with AGL and speaking to a different staff member I was informed I was bill blocked because it was assumed I was in a flood affected area. I told AGL I was not and was then told that the bill blocking would be removed in 2 to 3 hours. This was done and I haven't had an issue since.
7 Replies 1 Like
Benno Switched-on
13-04-2021

Re: Electricity Bill Blocking

I too have the same issue except have only been locked for 3 weeks. AGL told me I was bill blocked by Ausgrid. I don't know how that works!
7 Replies 0 Likes