Yeah, the downtime I'm experiencing due to this really... really hurts!I don't think the community manager is refering to the issue with port forwarding. I think he's responding to the negative feedback on the support team. The support team member I spoke to had no idea what I was talking about either. They're not tech savy.I asked about getting a static WAN / external IP address and his team leader pointed him to a help page for local static. When I mentioned portwarding his responce was "you'd ...