Someone came to my house a month ago and replaced the gas meter with a new one. As it's a new meter it started at 0000.0000 so when I tried to enter a meter reading I got an error as the reading was 6881 and I can't enter a lower reading. I sent a picture to the online chat guy but I still can't enter a manual reading. How long will it take to fix this. I would of thought that the company who changed the meter would of notified AGL