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High Estimated Bill, even with metre readings

We moved into a rental property and received very high gas bills. Estimated for a family of 4, when there are only 2 of us living here.After many calls and messages to AGL, they identified that the metre was broken, and someone finally came to replace this after another 2 months.We have received a bill of $330 for this month. I have tried to update the meter reading on the app, it won't accept it as it is lower than the previous read.There are no agents available so i cannot send a photo.How do ...
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