frustratedagain's latest conversations

frustratedagain Switched-on
28-07-2022

Re: My AGL account haven’t been loading

I have been a an AGL customer for years so the time it 'generally takes' for the account access to become available is a moot point. In any case, 'a week or so' seems like a long time and it would be interesting to know why this is so. I don't recall setting up a 'digital account' with anyone and then have to wait for that long. It's usually a matter of at most a few hours.
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frustratedagain Switched-on
04-07-2022

Re: My AGL account haven’t been loading

This has been going on for a while. AGL informed me by email that customers using Firefox have been experiencing issues accessing 'My Account'. There have been the 'usual suggestions' about clearing cookies and making sure that the browser is up to date or that the issue 'is local to my computer'. That is nonsense. The reason is that the HTML file sent by the AGL server is incorrect. I have no idea how AGL manages such a stunt but I have screenshots to prove it and I have sent them to AGL. If yo ...
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