After multiple email attempts and 3 extensive phone calls ending twice in 'resolutions centre' I still cannot get a definitive answer as to1. Why is my electricity bill blocked and not visible to check usage despite December 2020 setting up email bills 2. How do I know the explanation of 'internal accounts audit 'is genuine and honest" 3. How do I know that my extensive credit is still in credit if I cant check my bill - we are encouraged as consumers to check usage and report anomalies?4. When ...
