Frank9's latest conversations

Frank9 Switched-on
4 weeks ago

Re: AGL Peak Energy Rewards

Basil it would seem I am not alone in my frustration with AGL and the Peak Rewards program. I took part in 4 events on November and only got 1 email notification afterwards. I have spent a lot of time on the phone to the call centre and Peak Rewards with no real result. I spoke to the resolution dept and they promised to investigate and call me by Friday - 4 weeks ago - and still no response. I wonder whether upper management or media relations are aware of the utter disregard by AGL to its cust ...
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Frank9 Switched-on
24-01-2023

Re: Reading an atlas mk 7a meter

Are you able to tell me the details. I have had the same response from AGL - there answer is “use the app” or “wait or your bill”. Th e app n gives you limited information - I can’t even see my hot water usage.
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