Totally agree with you and thank you for your post as initially, I thought it was only me who couldn't access the eGift cards. I have been enjoying the same benefits with AGL with the eGift cards. I was very upset when I found out they no longer offer the everyday grocery discounts with supermarkets such as Coles and Woolworths. I was upset initially when they reduced the discount from 5% to 4% and now it's totally gone, unbelievable with no warnings what so ever. I hope you are an NRMA member ...