I received the first payment of $125 in Oct 2023. the 2nd payment has not been automatically credited to my account. I rang and was told I had to contact DHS and confirm my eligibility. Interestingly DHS was rebranded back in 2011 so it show how current AGL business process are! I said I didn't have to do that has my Service Australia account said I have already provided consent for AGL to confirm eligibility. the customer service officer refused to look into the reason and said it was my p ...
