Hi I having been my bills on time for months (possible years). In the past you were able to email the bill to me. I have records showing that. Then, in September, I received a text message saying you were suddenly unable to email me at the same address. I rang the contact number and after a lengthy wait, I spoke to one of your operators who said that he had 'confirmed' the email address in your system. In October, I received the same text message. So I logged into my account and tried to update ...