I can't agree with you more! I'm sure there are many others who also have had their bills miscalculated. I also couldn't find record of my previous payment history because it was filled with their miscalculations. They miscalculated my previous bills 3 times in the last 3 months. I was suddenly emailed in the first month saying I was credited about $500, then I was told the next month I owed more than $700 and had a few weeks to make the payment. It was very upsetting and difficult to come up wi ...
