Im currently with Agl with Electricity and gas .I have been informed from Origin ,I need to contact them after receiving letters to set up an account for hot water,if i don't they will be disconnecting my hot wateri have lived here for 2 yrs . I have contacted origin and she didn't understand what I was talking about...i live in a block of appartments. My landlord that has had the property for 10 yrs has never heard of this ..HELP ...