About Dave1970

Hi John Thanks for adding your experience, it’s good to hear.To help us understand my hold up… it seems just a good old fashion case of too many agencies with too many in trays and out trays for your forms to safely navigate.The AGL metering investigation confirmed reconfiguration had been completed however the relevant CR's were not processed by the market to update MSATS. To be fair, all things considered my experience is good.. kind regardsDaveSEQ

I can confirm this issue is ongoing our system installed 18th April 23, smart meter already installed so a remote configuration also.A relative told us recently they waited four months, that was a few yrs ago now.The frustrations are poor communications*the advised timeline is incorrect *customer service are unfamiliar and or can’t help*dispute resolution are by necessity too guarded in their responses*the estimated past usage is changing by the day and has still only capture one fifth of actual ...