About Robo

Rank: Switched-on

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Robo Switched-on
10-09-2020

Paid account but account sent again

We paid our account a day before it was due for payment , ( due 8 Sept/ paid in full 7 Sept) Now, 2 days later have had the same account sent in email with payment due on the 28 Sep.Aside from the App not giving useage since 19th August and when I went to 'Chat' with AGL agent, it wouldn't let me see what I was typing until I sent it....I'm pretty fed up with this whole thing!Why can't I as an older person just talk with someone on a phone????
1 Reply 0 Likes
Robo Switched-on
03-09-2020

Re: Unable to view usage details in the APP

We've been happy with the App until it stopped functioning on the 19th August 2020. No usage since then has shown on the App. Disappointed as not notified why
2 Replies 0 Likes