About Hell

Yeah my plan was changed to the same thing, and there also seems to be price rises that we also have not been advised about. I have FTTP as well and it seems the plan that I was changed to doesn't even work with FTTP..

Why did AGL change my internet plan without asking me, I was on home fast with 500/50, got an email today saying you had changed my plan to home fast with 100/20. No notification, no email, no contact at all. Not impressed, increased the price of my plan while reducing the speed by 80%.

Had a smart meter installed last year, noticed I am not using all the solar I produce first before drawing on the grid. I am pumping solar power into the grid at the same time as I'm drawing on it. Power usage has changed to reflect this. The meter is an E355 and I cannot find any information to tell what all the various tariff codes are on the display. Not particularly impressed with this whole deal. Smart meter for who? Certainly not the customer.