About NathanB

Hi @Ianmceverett The link I provided is for our web chat team, so no phone call needed! It's likely that there's something needed to be done relating to your account to resolve this, and it would be best to discuss this with our team so they can take a look at your account and fix it up for you and explain why it hasn't been working for you. Let us know how you go and if you still require assistance.

Hi @Surfeegirl Our sales team can explain your particular Set & Forget plan to you via our 24/7 web chat service. They're available now and can ensure that you're on the best plan available for your solar. Thanks!

Hi @rjf that sounds odd indeed - Have you checked your spam folder? Our team can assist with this, head to our web chat at your earliest convenience for 24/7 assistance!

Hi @jtse Thanks for getting in touch! Our web chat team can help you out with ensuring that the electricity and or gas is under your name at your address. They're available 24/7!