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wrong electricity and gas bill

We moved out from that house at 9December 2019 which is last year, both electricity and gas bill are counting till 6Feb 2020 and 5Feb 2020 respectively. I'm back to my country now and the other day I called from Myanmar to AGL, I was calling for the solution, and I told the guy from calling center "I'm not the person who's using the electricity and gas why i have the responsible over that usage". How come that guy told me "Of cuz you have to pay for that". Is it the way customer service provide ...
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