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Special Meter Read Fee-DR and Solar Metering Service Charge

When I signed up to AGL, I wasn't told that there would be special meter read fee (when I didn't request it) and solar metering service charge! All the other electricity companies I have dealt with in the past, do not charge these fees. The Solar Service Charge is actually more than what I get from solar feed-in. This is ridiculous. When I tried Online Chat, it says agents aren't available.
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