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Inaccurate Meter Readings

In November 2019 I received my electricity bill which showed closing meter reads of:General Tariff - 26427 andSolar - 33377. In February 2020 I received another bill with the exact same closing meter reads. With 3 adults living in the house using air-conditioning etc no meter movement whatsoever is utterly unbelievable. Actual readings are 27990 and 37831. When I rang "customer care" the first time it was accepted that there was an error and that a new bill would be issued. Problem solved one wo ...
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