Hi Lester, thanks for responding. I have no idea what the meter has on it or whether it is connected correctly. It's one unit, and I have no way to know what to do to read/set it, hence my questions. All I can see are hot water charges at 2am for a large solar HW system, long sunny days and a red flashing light. Sans an AGL reply, I'll have to wait until next bill and see if controlled load has spiked, I'll be seeking a solution (and a refund). I think our average has been about $40/qtr (AGL has ...