About Larni02

Hi thanks for getting back to me. But do you see how below the estimated and the actual have been added together and then I have been charged for that?

I have the exact same problem. Our bill is around $300 a month for 2 people. I looked at my bill and noticed that on an actual read the estimated and actual are added together and then I am charged based on that amount. And all my bills are estimated on that. This has been going on for 3 years! I rang up and the guy I spoke to couldn't really grasp what I was saying. Also my estimated and actual are way off and I never see an adjustment in my bills. I have been with AGL for years and now I fee ...

I can't log in either, on the mobile or website. Occasionally I might get the mobile app to work, but generally it just sits on the loading screen. The website hasn't loaded for me for months now. It's very frustrating. 