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Reading an atlas mk 7a meter

My Atlas mk 7a meter was installed yesterday. I rang AGL to determine what the codes 03, 07. and 53 referred to. I was told that they do not have any meaning and that there is no way a customer can read these meters.Clearly this is wrong and AGL staff do not have sufficient training to answer even simple questions relating to these meters. I have since found the necessary information on the web.
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