NickF's latest conversations

NickF Switched-on
2 weeks ago

Respect customers wishes to go PAPERLESS

I went paperless at least 10 years ago. AGL knows my preference for all things via email and never snail-mail. However after re-signing for 12 months due to an expired 12 month contract they MAIL me a 56 page "Things you should know" booklet and a 23 page "Solar Feed-in Terms" booklet. As expected, they go directly from my letterbox to my garbage bin. WHAT A WASTE. Please respect customers wishes to go paperless. Stop wasting all this paper and money. I have no doubt AGL will give all sorts of g ...
0 Replies 0 Likes
NickF Switched-on
13-09-2019

Show contract expiry dates online and in the AGL app

As we all know, if you let your contract lapse, you often end up paying much higher prices. However there is no way of viewing your contract expiry date on the website or in the app. The only way to find your contract expiry date is either -1) find the original welcome pack (which may be outdated/incorrect, due to subsequent contract changes, extensions etc.)2) call and speak to someone at AGL Please add this information online and in the app to save everyone time and money, including the AGL ca ...
13 Replies 11 Likes