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AGL discount if paid by the due date

I applied on the same date for my two properties to be connected for both electricity and gas supplies under the AGL Saver Plan but was only applied in one property and the other property was apparently under Freedom Plan. Called and was told the inquiry will be sent to the Resolution team as to why the other property was not under the Saver plan and that they will call me within 24-48 hours with the decision but up to now, I have not heard from them. My last phone contact was on 21/08/2019 with ...
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