Hi NielC, yes I can download previous bills without any issues. The Meter has been with us for about 3 years. We were part of the NSW Smart Meter trial.I know I can't get usage data because a don't have a AGL Smart Meter but what I would like (and others) is access to the CSV file that was updated with the latest billing period data and available when the bill was due. Access stopped when AGL changed the website. Hopefully AGL will find an answer soon. Cheers