frap's latest conversations

frap Semiconductor
19-06-2020

Re: Pay on time discount with new plans

NeilC, Forgive me for only visiting the AGL community site when I have a reason to complain. Some of us have better things to do than write senseless replies and beg for likes on corporate community forums mate. I'll say this again - your post, which addressed me directly, was completely off-topic. You did not make a helpful contribution to this conversation, however much you might want to pat yourself on the back. Enjoy yourself!
35 Replies 3 Likes
frap Semiconductor
18-06-2020

Re: Pay on time discount with new plans

NeilC, You started your message by addressing me directly and stating 'I am a bit confused here.' But nowhere in your rambling post, which was a mix of unsolicited junior-level advice on both energy plans and bill shock avoidance, did you ever even address said confusion. You strike me as some kind of troll trying to divert attention from the matter at hand - that AGL is significantly screwing over their loyal customers, in my case by several hundred dollars a year, and hiding behind the referen ...
35 Replies 4 Likes
frap Semiconductor
17-06-2020

Re: Pay on time discount with new plans

Like everyone else, I'm here to express my utter disappointment with this change. I just got my email stating I'd be losing my pay on time discount, and it was instantly clear that I will be, again like everyone else, several hundred dollars worse off each year. As someone else pointed out above, I was automatically set to be put on a plan at 1% below the reference rate, and while the email did contain a link to browse new plans, there was no pointed advice to do so. AGL's reply to this was some ...
35 Replies 2 Likes