Hi there,I just received an email with a bill attached saying that my account has been cancelled as per my request. One small problem - I never requested my account be changed or cancelled, and when I called your customer representative they said that another energy provider had requested the change on my behalf. Apparently he has undone the cancellation, so I won't lose power, but can someone tell me what kind of information a company or another person has to have available to them in order for ...
