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Smart Meter unable to be read

Hi, I have a smart meter, last configured back in November 2018, and the bill is still an estimate. I raised this issue on 28 December 2018 and am still waiting for a call back (ref 1568698338). In addition to an estimated bill, the website's AGL IQ usage is suspiciously regular (the exact same usage every Monday, every Tuesday, see below). And the solar production (now in the 1,000s of kWh) is not showing up at all. Nor has any solar credit been included in a bill. When can I expect the actual ...
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