Joga's latest conversations

Joga Switched-on
19-02-2019

Billing issue after service disconnection

I am frustrated with the billing issues I have faced after disconnecting my electricity and gas from my old property. AGL just can't get it right. Disconnection was done in Oct 3rd but after 3 phone calls to AGL contact centre I still am being billed for service on that old property. As a reputable company AGL has done so far is bill me again. No apologies after calling in to ask them to fix it. No compensation for faults at their end. AGL has been quick in charging the one off termination fee ...
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