Hi Jaydeny, I believe it was a direct debit that was unsuccessful/dishonored. I usually pay my bill in person, or via bpay. But this transaction was debit.I have a receipt stating it was successful, I also know the funds are available.. but recieving the letter last night stating I've been charged a small fee was quite a shock. If my bill is still overdue I'm happy to repay but I cant find anywhere that states my account is anything more than $0.00.