About ryusmum

Hi Nam,I did get in touch last week on chat. The person informed me that the plan i signed up for now, the Essential Energy Plus Online which was supposed to apply a 75 bonus sign up wasnt applied to my account and to ring.Because of Bushfires around Ive only jst managed to today.The lady i spoke to told me she couldn't apply it to my account but it will be next time and the only thing she can do is give 50 credit and when I explained I thought i changed plans back in Aug she advised me theres n ...

I changed over plans on the 14th of Aug through the app after speaking to someone about plans and was advised for my usuage and area Essential Plus Plan was ideal. I switched jt over and forgot about it i should of gotten a confirmation message later. Usually im good and remember but 3 birthdays,1 paed heart specialist and wedding over 2 weeks after that switch so insanly busyFast for to yesterday I saw the metre guy and thought id get an idea of expect bill. Didnt look right then and thats when ...