About Indy

Very disappointed with AGL i took a day off from work - no one from AGL showed up today I live chatted with staff at 3:30 pm and the staff reassured me they were coming!wasted my whole day at home. i will talk to agl tomorrow to see what’s going on. Better not charge another fail to read! i am not even sure they came the first two times! Definitely wont use agl again!

Frustrating! I am surprised u let them do the 4th time ! I talked to the staff on the phone ( resolution ) again yesterday and arrange one more time for them to come , and the staff said he will leave a note for the meter reader to ring me i will Be sitting at home and wait! Will change provider if it is still not resolved PS the sound quality of agl is really poor!

So I have just moved to a new place - a unit complex with a meter room - no lock at the front complex and no lock to the meter room And I got my first sms last week said they could not access my gas meter! so I called and web chatted to make sure they come to the right address and gave them some instruction how to get to the meter room. then I got another sms today again ! Unable to access gas meter again! But they didnt have any problem read the electricity meter in the same room. i don’t get ...