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millerpetej Switched-on
01-08-2024

Change of power plan without consent

I've been directed here to share my complaint on a change to time of day billing which I was not given prior notice which considerably increased my rates. Upon radical change to power usage, our family had begun to adjust to this type of billing. Several weeks later I received another message that the original change was in error. After changing to the appropriate plan, I found that we were actually spending less and am now suspicious that AGL saw this so they automatically changes us back to fl ...
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