About BrendanW

Hi @LetThereBeLight Thanks again for your solar battery purchase. We sincerely apologise for the delay. Our team is working hard to ensure your solar battery is installed as soon as possible, but due to the challenges posed by COVID-19, it’s meant we're experiencing longer than anticipated wait times. Please send your contact details to batterysupport@agl.com.au and we will contact you regarding your solar battery installation. We look forward to supporting you on your renewable energy j ...

Hi Stephanie, Thanks for your questions. I will try my best to answer them one by one. Your question: How you would decide when to use my battery power? Answer: How your battery is remotely managed depends on the circumstances at the time. It's based on the best way we think can help take pressure off the grid. Sometimes we’ll discharge energy from your battery and power your home. Any leftover energy will be supplied to the grid and you’ll receive your AGL feed-in tariff as per your AGL e ...

We realize trading energy is a new and challenging concept. So we have put together a short video to explain how our AGL Solar Exchange pilot works. Still have questions? Please post them to this thread.