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Cancellation of a pending payment

Hello, I am on the staying in connected plan and have set up an agreement with AGL for $130 p/f on electricity and $60 p/f on gas. I am a single mum on the pension, I went to pay both my gas and electricity this morning. I was able to pay the $130 on electricity but when it came to paying my gas bill it took, the whole $648.99 out of my account. I now can’t afford to pay rent or groceries for the fortnight as it took all the money I had aside for that. Can I get some assistance please
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