When AGL does their yearly nudge to jack up the plan pricing by expiring and replacing plans with new versions of the same plan- I do what I suppose most of us do, log in and check the rates, use the online change plan feature to swap to whatever the new name is for the same product that has lower rates. But, every year for the past few years there has been this unfortunately website bug where i cant check out, forcing me to change plans via a super slow chat, where the same questions are repeat ...