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Hi Ann, that sounds really frustrating, especially with such a high bill and no updates for so long. You’re definitely not alone — a few others have mentioned similar delays recently.Hopefully the AGL team can pick this up here and provide a clear update or next steps soon. It would really help to at least get a timeline or reference number for follow-up.

Thanks for sharing the details. I get that smart-meter users can already view daily and even hourly data. My point was more about making this easier and more intuitive by default for all users — especially a simple daily summary or dashboard view without digging into multiple screens or exporting data.Also, for users without smart meters, even an estimated daily breakdown or clearer visual trends could still add value. The goal is usability and quick insights, not just raw availability of data.

I think it would be really useful if customers had an easy way to view and understand their daily electricity usage instead of only monthly totals.Seeing usage broken down by day (or even peak vs off-peak) could help people identify patterns, reduce unnecessary consumption, and better plan their energy use—especially during high-demand seasons like summer or winter.A simple dashboard or usage history view could make energy data more practical and actionable for everyday users, rather than just i ...

From what I’ve seen, peak events can still happen in winter, but they’re usually less frequent than in summer. In colder regions, they tend to be triggered during extreme cold snaps when heating demand spikes, especially in the evenings. Notifications can also vary a lot by location and usage patterns.