Has anyone else had multiple attempts at setting up direct debit only to be sent an email after the bill was due saying "unauthorised transaction"? I've called AGL multiple times to discuss this and re-set direct debit up, the same thing keeps happening. Direct debit is meant to save time, not add to it!!! There is ample funds in the account and I've accepted the direct debit agreement so thought this would be authorising.I'm thinking of leaving AGL.
