About Markh1

Hi Lester,yep, i did go into my account and into billing cycles, and your right, there used to be an option to change it back to Quarterly but that has gone.I had to call them and voice my frustrations, but yes, they are able to restore my cycle to Quarterly from their end.All is good now, until next year !!

AGL, who do you think you are ???I get an Email from you people saying that "Due to you having a Smart Meter, we are changing your billing cycle from Quarterly to Monthly".Well, this does not work for me and I wish to stay on Quarterly Cycles, but it looks like i dont get that option.Furthermore, if I am late on payment, you will charge me a late fee - fair enough, but now this could happen 3 times as opposed to just once.If i dont get an option on when my payment cycle happens, i will find anot ...

Hi Lester,Yep, i took your advice, and worked out how to cancel the monthly billing, so i don't feel so annoyed anymore !!I just wasn't impressed with the way they go about things, as in "You will do as we want" attitude.Anyway, thanks for the tips there Lester.

WOW, well done AGL, Whats Next ????I am really annoyed with AGL at the moment.Last month they put up my Electricity prices, This month they inform me that THEY are now moving me to Monthly Billing. What will they do next month ???What annoys me is the fact that I get no option at all. Price rises- ok, fair enough, i get that prices go up, but to then turn around 1 month later and tell me that i will now get a bill every month is unbelievable.So, here's some things that i have lost with AGL over ...