Long time AGL energy customer paying our quarterly electricity bill.Received demand letter that AGL has decided to change to monthly billings. Only response offered was to a 'no-reply' email address.Crazy, I was being forced to pay twelve times instead of four times each year.And, risked running four times more chances of paying penalties should I forget to pay on timeNo problem, Red Energy gave me a better deal.No longer AGL customer.I don't think BIG-ENERGY gives a stuff about real customer s ...