Recently signed up/had a modem delivered from AGL and the DSL light wont activate after being plugged in as instructed out of the box, Via live chat i've been told I need a credit check from NBN?This seems a strange process, given i've just moved in so dont really have any bills/documents with the new address on them. Does this also mean NBN has never been connected to this residence before? There's a splitter clearly labelled "NBN" in the lounge room. Live chat haven't been super helpful, asid ...