About ExCustomer

Oh, and it appears that Natalie didn't really answer your question.If you want to contact them, call their bill inquiries number 131245 and ask for the Resolution Centre.It is located in Australia and you don't have to put up with the apparently scripted responses from the off-shore call centre.

Hi CustomerX,Thanks for reaching out. I left AGL as I found them completely inflexible.They were charging me for paper bills and also for paying my account at the post office.I don't understand how companies can get away with that. They charge enough for power and gas and their prices don't justify charging for bills and paying at the post office. It was better when power and gas was government owned and operated. Go to this website and compare other retailers:https://compare.energy.vic.gov.au/ ...