About shawng

Hi @Sheena_AGL I spoke to both Vinod and Mahendran on Live Chat yesterday. They both raised requests at 10am and 3pm specifically. I can't even get onto anyone via Live Chat today morning. Still no service.. Are you able to help? I've got two lines (both me and my wife's) that aren't able to make any calls etc.

Funnily enough we are in the same boat. Ported yesterday from Optus and it's been 24 hours with still no reception. AGL Live Chat (because I can't call) - keep telling me to wait. Yesterday it was to wait until end of day. Today - I wonder what the story is going to be. Seems like call centre and live chat are just filled with middlemen..