I recently signed up to your NBN promo plans for a couple of my properties My latest invoice (number: 9319045) shows I owe around $140. I was expecting to pay $108 ($74 plan - $15 bundle discount - $10 6mth discount = $54 x 2 accounts). I should also have a $20 credit because you guys didn't tell my old NBN provider, TPG, to disconnect my internet so I had to pay AGL and TPG for the same service. Can you please help me reconcile the difference? Your billing documents are difficult to decipher
