About Gumwallaby

I asked for the price hike email twice, once by phone and once online messanger. Also asked for a call back re pricing. Nothing. I also called re clarrification fof my bill. Useless. So, I have left AGL internet as AGL client service sux. Clearly the AGL profit in subscriptions justifies the churn. However, it is very shortsighted when electriity, gas and mobile are cobranded in a very competitive market. I will change my provider from AGL over the next few months for better deals from y ...

Not resolved at least not as you might hope. My bill went from $69 to $85.23I asked for the price hike email twice, once by phone and once online messanger. Also asked for a call back re pricing. Nothing. I also called re clarrification fof my bill. Useless. So, I have left AGL internet as AGL client service sux. Clearly the AGL profit in subscriptions justifies the churn. However, it is very shortsighted when electriity, gas and mobile are cobranded in a very competitive market. I will ...

Yep. Excellent idea and needed. Will cut down calls and messages to AGL

Yeah. Same issue different amounts to you, but a def increase and no explanation other than a cryptic line about Home basic with credits and charges. No idea what is going on.UPDATE- I checked with AGL. They failed to account for some kind of credit. I imagine the problem with billing is systemic but suggest you query your bill. Good luck