About michelle653burk

Hello!Thank you for reaching out, Justin. Unfortunately, I don't have the capability to manage accounts or apply discounts directly. I recommend contacting the customer service or support team of the service you're referring to. They'll be able to assist you in adding My ACI your Senior Card to your account and applying the discount. If there's anything else I can help you with, feel free to let me know. Kind regards!

Hello!The codes you see on your MK10 meter (03, 13, 04, 14) generally indicate specific statuses or alarms related to the meter's operation. Code 03 usually signals a power failure alarm, while code 13 indicates a voltage tolerance error. Code 04 represents a clock failure, and code 14 denotes clubpilates reverse power flow. It's important to refer to the user manual for your MK10 meter or contact the manufacturer or your utility provider for precise information and guidance on troubleshooting a ...

Hello!It sounds like you've already taken some good steps by contacting AGL and not getting a response. Since you're still waiting for a resolution, it might be a good idea to escalate the issue to the Energy Ombudsman. They offer a free and impartial service to help resolve disputes between consumers and energy suppliers.Before you do that, make sure you've given AGL a reasonable amount of time (usually around 8 weeks) to address your complaint. If you haven't heard back within that timeframe, ...